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Easy Return
You can return this item within 7 days.
Chi Enviro Conditioner delivers maximum moisture and smoothness to frizzy, unmanageable, and frizzy hair. The silk proteins present in CHI Enviro Conditioner improve the condition of hair strands and add incredible shine by providing maximum moisture and softness to frizzy, unmanageable hair, thanks to silk proteins that penetrate the hair and make it silky and radiant. CHI Enviro also includes Conditioner, which contains a pearl and silk complex, and leaves hair tangle-free and easy to style, as well as incredible shine.
Chi Enviro Conditioner targets hair at the roots and works from within by preserving your hair’s natural oils; so it stays healthy and smooth with minimal tangles or knots. Chi Enviro Conditioner also works on all hair types. Whatever hair type you have, you can use Chi Enviro Conditioner, including colored, chemically treated, curly, thick, fine, or dry hair.
Features of Chi Enviro Conditioner:
- Provides maximum moisture and smoothness to frizzy, unmanageable hair.
- Silk proteins penetrate the hair to moisturize it and add perfect shine.
- Contains pearl and silk complex
- Leaves hair tangle-free and easy to manage
- Provides maximum moisture and smoothness to frizzy, unmanageable hair.
After shampooing with CHI Enviro Smoothing Shampoo apply desired amount of CHI Enviro Smoothing Conditioner to palms of hands and massage through, then rinse. For optimum results, leave in for 2-3 minutes, then rinse. Follow with Smoothing Serum.
Innovative Haircare, Elevated Styling. A leading brand in the hair industry, CHI offers a range of cutting-edge products and tools, combining advanced technology with expert craftsmanship to deliver luxurious, salon-quality results for all hair types.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
